Overview:

As the 100 Families North Little Rock Case Manager you will work to recognize the needs of the clients you work with, connecting them with the appropriate resources based on their circumstances, and assisting clients as they move from crisis to stability and onto a career. To this end, Case Managers will need to be experts in community resources and 100 Families partnerships and able to maintain positive relationships with partner organizations, for the good of the client. The ideal candidate for this position is someone who is solution-focused and thrives on assisting vulnerable individuals navigate through difficult situations.

We are looking for a person who is:

●  collaborative,

●  innovative,

●  trusted,

●  persistent,

●  Influential,

●  self-motivated,

●  problem solvers,

●  flexible,

●  able to effectively communicate with all stakeholders,

●  able to multi-task, technologically proficient,

●  and detail oriented.

Preferred Qualifications:

●  3 or more years of work or personal experience working with vulnerable individuals, or Bachelor’s Degree in social work, criminal justice, or a related human services field, and one year of work or personal experience working with vulnerable individuals.

●  Bonus: work experience with the criminal justice population and/or knowledge of the criminal justice system.

Job Responsibilities:

●  Conduct assessments with individuals to assist in determining relevant resources and guide individuals through the resource connection process.

●  Develop strong, trusting relationships with clients served, and act as an advocate for vulnerable individuals.

●  Serve as a bridge between individuals and providers to increase client involvement in their care plans.

●  Coordinate measures to ensure individuals have proper access to resource and treatment options.

●  Maintain detailed documentation of work with each client, utilizing designated case management system as trained in order to comply with federal grant regulations.

●  Update case management system on a regular basis to reflect client’s progress, in compliance with monthly reporting requirements based on performance indicators

●  Refer individuals to appropriate outside organizations; provide follow-up to ensure the individual’s needs are met and outcomes of these services provide support for the individual to achieve their goals.

Full-Time, non-exempt
Salary: based on qualifications and experience
Benefits : 100% Paid Employee Health Insurance, 403b Matching